Privacy Policy
Last updated: 10 November 2026
This page explains how TownHouse Dubai (“we”) uses the information you give us on islamabad-sobha-roadshow.townhousedubai.com, the website of the Sobha Road Show Islamabad, which TownHouse Dubai organises.
What we collect
- What you type in our forms: name, email, mobile/WhatsApp number, budget band, project interest, preferred contact time, city and, if you book one, a consultation slot.
- How you reached us: campaign tags (UTM), the Meta click ID (fbclid) and the page address.
- Technical data: IP address, browser type and the cookies described below.
Why we use it
- To send you the Investor Guide, price lists and payment plans you request, and to arrange and confirm your consultation.
- To contact you by phone, WhatsApp or email about your enquiry.
- If you agree (the email tick box), to send a short series of useful emails about Dubai property, Sobha Central and Sobha Sanctuary. Every email has an unsubscribe link and the series stops automatically.
- To measure our advertising (see below) and to protect our forms from spam.
Advertising and analytics
We use the Meta Pixel and the Meta Conversions API to measure which adverts lead to enquiries. When you submit a form, we send Meta an encrypted (hashed) version of your email and phone number together with the event; Meta uses it to match the event, not to show your details to anyone. We may also use Google Analytics / Google Tag Manager to understand how the page is used. You can limit ad personalisation in your Meta and Google account settings.
Cloudflare Turnstile
Our forms are protected by Cloudflare Turnstile, a security service by Cloudflare, Inc. that checks whether a visitor is a human without a puzzle. To do this, Turnstile processes technical data such as your IP address, browser and device characteristics and how the page is used, and may set a strictly necessary cookie. Cloudflare processes this data only to provide the security check, under its privacy policy and the Turnstile privacy addendum.
Cookies
We use a language cookie (your English/Urdu choice), the Meta cookies _fbp/_fbc for advert measurement, analytics cookies if Google Analytics is switched on, and a session cookie for our staff login area.
Who sees your data
Our sales team and the TownHouse Dubai advisors handling your enquiry. Our website and email providers process data on our behalf. We do not sell your data. With your request, we may share the details needed to reserve a unit with the developer through official channels.
How long we keep it
Enquiry records are kept for up to 24 months after our last contact with you, unless you become a client (then for as long as the law requires).
Your choices
You can unsubscribe from emails at any time with the link in every email, and ask us to see, correct or delete your data by writing to info@townhousedubai.com.